SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you place an order through our website, we collect personal information such as your name, delivery address, phone number, and email. This is required to process your order and ensure timely delivery across India.

SECTION 2 – CONSENT
How do you give us your consent?
By providing your personal details to complete a transaction—such as confirming a purchase, arranging shipment, or initiating a return—you grant us consent to collect and use the data solely for that purpose.
For any additional usage, such as promotional offers or wellness tips, we will ask for your clear consent and give you the option to opt out.

How do I withdraw my consent?
You may withdraw your consent at any time by contacting our support team:
[email protected]
Fitolium India, Office 14B, Lotus Corporate Park,
Goregaon East, Mumbai, Maharashtra 400063, India

SECTION 3 – DISCLOSURE
Your data may be disclosed if required under Indian law or in the event of a breach of our Terms of Service.

SECTION 4 – PAYMENT
Our store operates via WooCommerce on WordPress. Payments are securely processed through Razorpay, a PCI DSS Level 1 compliant payment gateway widely trusted in India. Razorpay does not retain your sensitive financial data.

Payment:
If you use a direct payment method to complete your purchase, we may temporarily store your card transaction data for billing verification. This data is securely deleted once the transaction is fulfilled.

SECTION 5 – THIRD-PARTY SERVICES
Third-party service providers engaged by us (e.g., payment processors, courier partners) only use your data for performing agreed services. Their own privacy policies govern how they manage data under Indian or applicable international law.
We recommend you review their policies to understand how your data is protected.

When you navigate away from our site or interact with third-party tools, our Privacy Policy no longer applies. You are advised to read the policies of those respective sites or services.

Links
Links on our website may lead to third-party pages. We are not liable for their privacy practices and encourage reviewing their policies before engaging.

SECTION 6 – SECURITY
We follow best industry practices in India to ensure your personal data is secure and protected from unauthorized access, disclosure, or misuse.

SECTION 7 – AGE OF CONSENT
By using this website, you confirm that you are at least 18 years old, or the legal age of majority as per Indian law.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to update this Privacy Policy. Any changes take immediate effect once posted. Significant changes will be communicated to you via email or website notice.

QUESTIONS AND CONTACT INFORMATION
To request access, correction, or deletion of your personal data, or if you have questions or complaints, contact our Privacy Compliance Officer at:
[email protected]
Re: Privacy Compliance Officer
Office No. 14B, Lotus Corporate Park, Western Express Highway,
Goregaon East, Mumbai, Maharashtra 400063, India